Legal Document
Angsa4D is committed to protecting your personal data. This Policy explains what information we collect, why we collect it, and how it is used and protected.
Our Commitments to You
All personal data stored by Angsa4D is encrypted. Every connection to our platform uses256-bit SSL/TLS — your information is protected from interception at every stage.
Angsa4D does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is not a product we monetise.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a request via our support team and we will respond within 30 days.
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable regulations including AML compliance obligations.
We collect only the information that is necessary to operate our services, verify your identity, process payments, and meet our legal obligations. We do not collect data beyond what is reasonably required.
If you have opted in to marketing communications, you may withdraw that consent at any time by contacting our support team. We will action opt-out requests promptly.
This Privacy Policy ("Policy") explains how Angsa4D ("we", "us", "our", "the Company") collects, processes, stores, and protects personal information provided by users ("you", "Player "User") when accessing or using the Angsa4D online betting platform at angsa4d.cam ("the Platform").
Angsa4D takes the privacy and security of your personal information seriously. We are committed to handling all personal data in a manner consistent with applicable data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, which together govern your use of the Angsa4D platform. By registering an account or using any services on the Platform, you acknowledge that you have read and understood this Privacy Policy.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person — including name, identification number, contact details, financial account data, and online identifiers such as IP address and device ID. |
| Processing | Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| Data Controller | Angsa4D, which determines the purposes and means of Processing your Personal Data. |
| Data Processor | A third party that processes Personal Data on behalf of Angsa4D, acting on our instructions (e.g., payment service providers, KYC verification partners). |
| KYC | Know Your Customer — the identity verification process through which Angsa4D confirms a Player's identity and eligibility prior to processing withdrawals or as otherwise required. |
| Cookies | Small text files placed on your device by the Platform for purposes including session management, analytics, and personalisation. |
Angsa4D collects personal data across several categories depending on your interaction with the Platform:
| Category | Data Points Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued identification number (e.g., Malaysian IC / passport number). |
| Contact Data | Email address, registered mobile number, residential address (including city, postcode, and state within Malaysia or internationally). |
| Financial Data | Payment method identifiers (e.g., masked bank account numbers, e-wallet account references for Touch'n Go, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank), transaction records, deposit and withdrawal history. |
| Account Data | Username, account balance, betting history, bonus redemption records, preferences, and communication settings. |
| Technical Data | IP address, browser type and version, operating system, device identifiers, session duration, page visit logs, and access timestamps. |
| Communications Data | Records of live chat interactions, email correspondence, and support ticket history between you and our customer support team. |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers beyond what is strictly necessary for age and identity verification purposes.
Personal data is collected through the following means:
Angsa4D processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, Contact, Account Data |
| Identity verification (KYC) and age confirmation (21+) | Identity Data, government ID documents |
| Processing deposits and withdrawals via Malaysian payment methods | Financial Data, Identity Data |
| Fraud detection, AML compliance, and security monitoring | Technical, Financial, Identity Data |
| Customer support and dispute resolution | Communications, Account, Identity Data |
| Responsible gambling tools (deposit limits, self-exclusion) | Account, Financial Data |
| Service improvement and platform analytics | Technical Data (anonymised where possible) |
| Marketing communications (with consent only) | Contact Data, Account preferences |
| Legal obligation compliance and regulatory reporting | All categories as applicable |
Angsa4D processes personal data on the following legal grounds:
Angsa4D does not sell, trade, or rent your personal data to third parties for their own commercial purposes. Personal data may be shared only in the following circumstances and with appropriate safeguards in place:
Angsa4D uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and collect usage analytics. The types of cookies used are as follows:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Cannot be disabled without disrupting core platform functionality. | Session / up to 24 hours |
| Functional | Remembering your language preference, display settings, and previously selected payment methods. | Up to 90 days |
| Analytics | Aggregate usage data to understand platform performance and user behaviour. Data is anonymised where possible. | Up to 13 months |
| Marketing (with consent) | Tracking interactions to deliver relevant promotional content. Only active where you have explicitly opted in. | Up to 12 months |
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent core platform features from functioning correctly.
Angsa4D retains personal data for as long as is necessary to fulfil the purposes described in this Policy, and no longer. The following retention guidelines apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. You may request early deletion of your data subject to the conditions set out in Section 11 (Your Rights) below.
Angsa4D implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include, but are not limited to:
Notwithstanding these measures, no electronic transmission or storage system can be guaranteed to be 100% secure. In the event of a personal data breach that is likely to result in risk to your rights and freedoms, Angsa4D will notify you in accordance with applicable regulatory requirements.
You have the following rights in relation to the personal data Angsa4D holds about you. To exercise any of these rights, please contact our support team using the details in Section 16. We will respond to all requests within 30 days.
The Angsa4D platform is strictly intended for adults.You must be at least 21 years of age to register an account and use our services. We do not knowingly collect or process personal data relating to individuals under the age of 21.
Age verification is a mandatory step in our KYC process. Where we discover that personal data has been submitted by or on behalf of a person under the age of 21, we will immediately close the associated account, return any deposited funds to the originating payment method, and delete all associated personal data to the extent permitted by applicable law.
Angsa4D primarily processes and stores personal data within secure data centre infrastructure. Where the nature of our operations requires data to be processed or hosted by service providers located outside Malaysia, we take appropriate steps to ensure that such transfers are protected by adequate safeguards, including contractual data processing agreements with the relevant third parties.
You acknowledge that by using the Platform, your personal data may be transferred to and processed in locations outside Malaysia. In all such cases, we ensure that your data receives a standard of protection consistent with our obligations under this Policy.
The Angsa4D platform may reference or integrate third-party services including game providers (e.g., Evolution Gaming, Pragmatic Play, PG Soft, Spadegaming, Jili Gaming), payment processors, and analytics tools. Each of these third parties operates under its own independent privacy policy.
Angsa4D is not responsible for the privacy practices or content of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with directly. Our own Policy governs only personal data collected and processed by Angsa4D in connection with the Platform.
Angsa4D reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered Players via email or through a prominent notice displayed on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this document will be revised accordingly.
Your continued use of the Angsa4D platform after the publication of an updated Privacy Policy constitutes your acceptance of the changes. We recommend reviewing this Policy periodically to remain informed of how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Angsa4D processes your personal data, please contact us using the following channels. We are committed to responding to all privacy-related enquiries within 30 days of receipt.
Continue Exploring
Your privacy matters to us. We encourage all players to review our full Terms & Conditions and Responsible Gambling commitments as well — they form a complete picture of how we operate.
Data request or privacy concern? Email us at [email protected] with "Privacy Request" in the subject line.